Last year, WebRTC (Web Real-Time Communication) gained even more traction as big players started rolling out products that leverage the technology. Microsoft, for example, added WebRTC to its newly minted Edge browser (though it didn’t incorporate the technology into its older browsers).
Climbing from the $47.3 billion it amassed during 2014, the enterprise collaboration market is poised to eclipse $70 billion by 2019, and for good reason: Collaboration is critical to the success of any modern organization. Make collaboration a top priority for your company, and you benefit from more efficient business processes and accelerated decision-making—both of which drive competitive advantage.
There’s no denying the fact that virtually all of today’s business professionals rely heavily on email to do their jobs. But precisely how much time they spend in their inboxes might surprise you.
Collaboration is already important to many businesses. But many believe collaboration will play an even bigger role in the organizations of tomorrow.
Before the proliferation of cloud computing, mobile devices and incredibly quick networks, when most folks talked about collaboration in the workplace, they focused on the desktop.
Now, thanks to the evolution of technology and the rise of mobility, the definition of workplace collaboration is changing.
Today, collaboration is defined differently than just having real-time communication modes (chat, voice, video, conferencing, etc.) on a single desktop client.
In our opinion, four trends are responsible for this redefinition of business collaboration.
Today, when line-of-business managers and end users need to connect with their external business partners, they use an assortment of different tools, some more ill-suited than others. This communication involves a lot of ad hoc emails and mailing lists. Some people on the team might use Hangouts, others might use text messaging. We see folks that use Skype, WhatsApp, and even private Facebook groups and Messenger. For document collaboration, end users rely on their personal Box and Dropbox accounts to get around email attachment restrictions.
To ensure the most optimal experience for their customers, UC vendors would be wise to consider integrating middleware into their platforms.
In doing so, their customers are able to use whatever clients they want on their computers or mobile devices—and still be able to connect with their coworkers and external business partners, no matter which platforms those folks are using. This is possible because middleware takes care of the complex engineering on the backend to provide a smooth user experience across platforms.
Increasingly companies are relying on contractors and consultants to reduce costs and bring in specialized skill sets, among many other reasons.
While the trend helps, in order to get the most out of the cost benefits, companies need to provide contractors and consultants with access to their internal networks. Organizations then need to equip these workers with communications and collaboration tools, like UC clients, so they can do their jobs just as though they were regular employees.
It’s hard to believe that 2015 has already come and gone.
At NextPlane, we believe that the end of the year serves as a fantastic opportunity to reflect. So we figured we’d take some time to briefly share the news of our accomplishments in 2015.
Indeed, the last 12 months have been extremely busy for us—but also incredibly exciting. Without further ado, let’s jump right into the highlights: