A great point made by Chris Talbot about vendor interoperability issues.
It’s long been a problem within the unified communications and collaboration space; and it’s one that doesn’t seem to be going away. Interoperability is the hoped-for promise of UC&C, but with so many different vendors, technologies and cross purposes, it appears to be the Holy Grail that may never be found.
Although vendors would love if every UC&C deployment was made up only of their (and maybe their strongest partners’) technologies, the fact is many (if not a majority of) deployments use a little from this vendor, a little from that one. It’s a multi-vendor world, but as an article on No Jitter pointed out, those multiple vendors don’t play well together in the UC&C sandbox.
View the full article on Fierce Enterprise Communications
Author Chris Talbot