NextPlane Blog

What Is the CSCW Matrix and How Does It Change B2B UC Collaboration?

Jul 25, 2014 6:00:00 AM

Computers have been around for quite some time, but it wasn't until 1984 that Irene Greif and Paul Cashman coined the term "computer supported cooperative work" (CSCW). In essence, the CSCW postulated about how collaboration could be enhanced through computing.

In 1988, taking the idea a step further, sociologist Robert Johansen created the CSCW matrix to conceptualize the term. The four-square matrix addresses the four possible aspects of collaboration: individuals working together from the same location or remotely, and whether that work is occurring in real time or is asynchronous.

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A Different Take on UC Collaboration: Meet the Challengers

Jun 16, 2014 12:00:00 AM

Enterprise collaboration is more than just sending emails to peers. It’s about sharing documents, chatting in real time while in different locations, connecting teams via video conferences and sharing screens to remain on the same page, among other things.

Truly effective enterprise collaboration applications represent one of the most promising opportunities for cloud computing. During the last few years, several software-as-a-service (SaaS) companies have emerged with the promise of improving team and workplace collaboration. These include Quip, Biba, Zulip, Thinking Phones, Glip, Hall and Slack, among many others.

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Think Hosted Unified Communications and UCaaS are the Same? You’re Not Alone

Mar 12, 2014 4:35:00 AM

For the majority of business owners, the terms “hosted” and anything delivered as-a-Service (like Software-as-a-Service) are synonymous. After all, both imply outsourcing network infrastructure to a remote, privately managed environment. In the B2B UC collaboration space, however, the two have completely different meanings.

An easy way to visualize the difference between hosted UC and Unified Communications-as-a-Service (UCaaS) is to compare a stay in a hotel versus a stay in a hostel. A hosted infrastructure environment is a lot like having a private room at a hotel due to the fact that your company will be provided with a separate space with its own network capacity and network infrastructure for running UC apps. Utilizing this type of solution involves transferring your own UC equipment into a private facility where it will be maintained and optimized by someone else.

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